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Frequently Asked Questions

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  • Once we have received all required details, you should have your solar quotes and analysis in-hand within 2 business days.

  • We put all your project information together (excluding your address and contact information) in the exact format an installer needs to place a binding bid on your project. No contact necessary! This saves them time, which saves you money.

  • SoliCentra will not install your system. We are a marketplace that sources the best installers, manufacturers, and financiers to find you the perfect system. One of our approved solar providers in our network will install your system.

  • If we show you a dozen bids, it will create a lot of unnecessary confusion. Our algorithms sort out the top 3 bids for you to choose from.

  • There are 50+ factors considered. These range from solar provider details, quality of equipment, coverage of warranties, financing options, and overall costs and savings. Pick My Solar assesses all these factors to rank bids. We'll then present you with the top three solar quotes.

  • Yes! Aside from odd scenarios like a re-roof, your bid will show exactly what you need to pay. It will include permitting costs, taxes, and more. Check out the full list here.

  • The loan price is your true system cost. The cash price includes a cash discount. Why the cash discount? Similar to closing costs on a mortgage, there are additional costs the installer incurs through a financed deal. The installer is not making more money on these deals, rather the financier is taking a small margin to deliver the competitive rates. So by eliminating financing, the installer can give you a cash discount.

  • No. We are confident we'll find you an extremely attractive bid that you'll want to move forward with. However, please be respectful of our time if you are not interested in the initial bid generator savings. Those numbers aren’t exact, but should give you a good ballpark of your savings. We’re happy to find bids for any serious customers.

  • Once we present the bids to you, we guarantee the bids for 14 days. After the 14 days, we'll need to reconfirm pricing and equipment supply with the solar provider. Due to solar providers demand and equipment supply constantly changing, their pricing may fluctuate.

  • After you choose a bid, we'll draft up a contract with our standard template. You’ll then have the ability to review and e-sign the document. Once the contract is signed, we’ll then introduce you to the selected solar provider.

  • We have an extremely low change order rate – less than 5%. We take every necessary step to ensure we give you final pricing. If there are any changes to cost, such as structural issues, our solar providers must have these changes approved by SoliCentra. We've got your back!

  • We’re not going anywhere. You’ll be introduced to the selected provider, and you’ll also be introduced to a member of our Customer Success team. They’ll be assigned specifically to your project and will be with you throughout the entire installation process to ensure everything is moving forward smoothly. Once your system is installed, we’re still there for help, whether it’s monitoring your system or answering questions.

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